If it becomes necessary to cancel your booking, you must notify us immediately by mail on mapmystories@gmail.com. Cancellation will take effect only after we receive the email from you. Following is the cancellation policy:​

• 75+ days prior to departure - 80% of the total amount will be refunded. 

• 61-75 days prior to departure - 70% of the total amount will be refunded. 

• 45 to 60 days prior to departure – 60% of the total amount will be refunded. 

• 31 to 44 days prior to departure – 40% of the total amount will be refunded. 

• 15 to 30 days prior to departure – 20% of the total amount will be refunded. 

• 0 to 14 days prior to departure – No refund. 

• Trip Deposits / Flexible Payments - No refund. 

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Please note that "total amount" refers to the total amount quoted for the journey/tour/itinerary. If the journey/tour/itinerary price is quoted as a package, no partial refunds or credit will be given for services not used. Map My Stories reserves the right to cancel any trip or booking in which case participants will be given a refund in full (including trip deposit). However, you will not be entitled to make any further claim for any injury, loss, expenses or damage (either direct or consequential) or for any loss of time or inconvenience which may result from such cancellation (including but not limited to any travel reservation, visa, passport and vaccination charges, or departure, gear purchases, airport and airline taxes). We strongly recommend that you book refundable tickets. We also recommend that you obtain travel insurance upon booking.